IXC Wholesale is a division on IXC LLC, formed in 2015 with the mission of working with other Wholesale VoIP service providers.
IXC Wholesale has become a well known and respected player in the industry, providing superior VoIP Termination service combined with the highest network availability and professional customer support. Our low cost structure gives the benefit of the best service and prices in the industry to our customers and resellers/agents. We are backed by a strong technology infrastructure using world-renowned platforms from Sonus Networks, Genband and Cisco in our carrier-class facilities in New York and Los Angeles.
IXC Wholesale services are available to both wholesale and retail carriers across the world. Regardless of you being an incumbent carrier, mobile operator, calling-card operator, broadband telephony service provider, or even a small call-shop owner, we are equipped with the right systems and expertise to serve your Wholesale VoIP needs efficiently and effectively.
IXC Wholesale serves more than 600 carriers, ranging from the world’s largest telecom carriers to innovative, emerging providers. IXC Wholesale can enhance the success of your international business with our unmatched portfolio of international voice products and value added services.
At IXC Wholesale we understand the critical importance that quality plays in customers’ loyalty. That is why we are committed to continuously improving quality in order to enable you to grow top and bottom line revenue, do business more efficiently, and optimize the end-user experience. Our quality approach spans technology, investments, people and expertise. We are pioneers in anti-fraud initiatives, having deployed the industry’s first near-real-time False Answer Supervision (FAS) detection and remediation solution and continue our efforts to eliminate FAS across supplier networks and throughout the industry.
Our philosophy is a strict set of protocols and procedures implemented to deliver constant Premium VoIP Termination. Our Quality of Service (QoS) starts with the obtaining the service from “Best of Breed” Carriers. We test every route before adding it to our routing and evaluate performance based on strict performance criteria. We review Cost per Minute against performance to ensure optimal quality and value. Network alarm and performance monitoring software thresholds are set for call completion and Average Call Duration at or above industry norms and when an issue arises; we promptly remove faulty under line carrier. Last, our Routing / QoS Engineers have a strong evaluation and strategy to maintain the continuity of our service.
In the today highly competitive world of VoIP Termination, IXC Wholesale is continually successful winning business in the most aggressive customers LCR. IXC Wholesale is uniquely trained in combining aggressive rates with high quality. In conclusion buying and selling low rate and quality service is not difficult, what separates IXC Wholesale from most of its competitors is the ability to deliver high quality service at the best market rate.
IXC Wholesale’s mission is to provide reliable service and quality customer care to all of its customers.
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